david@opensysmatrix.com Mon–Fri, 9am–6pm
Trusted IT Partner Since 2003

The Doctors for Your
Office IT Systems
& Networks

We use our experience and expertise to provide the best outsource IT support for your organisation. Over 50 clients have been with us for more than 10 years.

Tired of your current IT support vendor?
Facing Internet, Email or Work-From-Home challenges?
Difficult to find and keep skilled IT staff?
Getting too much spam in your mailbox?
Enterprise Network Solutions

Reliable Network
Infrastructure for
Your Business

From LAN and enterprise WiFi to VPN, firewall and internet load-balancing — we design, deploy and maintain networks that keep your team always connected.

Enterprise WiFi using Ruijie / Reyee
Firewall & VPN setup and management
Internet load-balancing for uptime
LAN cabling & structured wiring
Cybersecurity & Data Protection

Keep Your Business Safe
from Threats &
Data Breaches

Kaspersky endpoint protection, email anti-spam filtering and proactive breach monitoring — your business data stays protected around the clock.

Kaspersky antivirus endpoint protection
Email anti-spam & phishing filters
Weekly security health checks
Breach monitoring & threat detection
Cloud & Managed Hosting

Scalable Cloud
Hosting & Email
Solutions

Google Workspace, Microsoft 365, cPanel hosting and anti-spam packages — everything your business needs to operate efficiently in the cloud.

Google Workspace setup & migration
Microsoft 365 licensing & support
cPanel shared & business hosting
Data backup & disaster recovery
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>95%
Client Retention Rate
200+
Satisfied Clients
20+
Years in Business
4
Core Business Units
What We Do

Services & Solutions We Offer

From cloud hosting and email security to on-site support and enterprise networking — we cover everything your office needs to stay connected and productive.

IT Support

Weekly, ad-hoc and custom on-site IT maintenance visits to keep your systems healthy and your team productive.

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IT Network & Infrastructure

LAN, enterprise WiFi, VPN, firewall and internet load-balancing using Ruijie / Reyee equipment.

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IT Hardware & Audit

Complete software and hardware inventory, laptop repair, server supply and hardware procurement.

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Security & Backup

Kaspersky endpoint protection, monitored data backup and weekly security health checks to protect your business.

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Hosting Services

Google Workspace, Microsoft 365, cPanel hosting and managed email for small and medium businesses.

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Why Choose Us

We Treat Your IT Like Our Own

Good IT support is more than fixing things when they break. It's about being a reliable partner who keeps your business running smoothly every single day.

Data Security You Can Trust

Our staff are bound by strict confidentiality. We perform weekly health checks on every client's server, backup, anti-virus and Windows updates.

No Operation Downtime

Whether it's a file server failure, WIFI outage or hardware fault — we respond fast and keep your team working without disruption.

Predictable Costs, No Surprises

A fixed support package that fits your budget — no need to hire, train or manage an in-house IT team. Let your staff focus on their actual jobs.

>95%
Client Retention Rate

More than 200 clients trust us to keep their business running. That trust is earned through consistent, reliable service — not just promises.

20+
Years Experience
200+
Clients Served
50+
10-Year Clients
5
Certified Partners

What Makes Good IT Support?

At Open Systems Matrix, we focus on building long-term, trustworthy relationships — not just closing tickets.

Proactive Health Checks

Every client gets weekly server health checks covering hard drives, backups, anti-virus status and Windows updates — before problems happen.

Long-Term Partnerships

Our >95% retention rate across more than 200 clients speaks for itself. We grow with your business, not just fix it when it breaks.

Fast, Reliable Response

File server down? WIFI gone? Laptop failure? Rest assured Open Systems Matrix has you covered — we prioritise keeping you operational.

Ready to Call the Doctor?

Join over 200 satisfied clients who trust Open Systems Matrix for their day-to-day IT support and maintenance. Get in touch for a free consultation.

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